OUR IT SUPPORT SERVICES INCLUDE:
IT SUPPORT SERVICES
Automated Proactive Support
Network Monitoring & Alerting
Guaranteed Response Times
Project Management Services
AUTOMATED PROACTIVE SUPPORT
Scheduled maintenance and regular reporting
to keep your environment running smoothly.
When you need them, where you need them,
our IT Humans are there to help. We do try and
do 100% of our support remotely to save you
time and money.
NETWORK MONITORING & ALERTING
Crucial performance management and alerting
on your Computers, Servers, and Network devices,
right down to how much ink is in your printer.
Security Status monitoring and active management
across devices including patch and antivirus status
and alerting to our Network Operations Centre.
PROJECT MANAGEMENT SERVICES
20 years’ global experience in office moves,
infrastructure projects, and technical migrations.
GUARANTEED RESPONSE TIMES
Measured service desk metrics to ensure response
times and ITIL standards adherence for the IT Human team.
From all major distributors, we’ll find the best price,
pre-configure for your environment, and deliver ready to use.